Privacy Policy

1. Who we are

Face Medical Aesthetics provides professional aesthetic treatments and related clinic information. This website is used to share information about the clinic, treatments and ways to get in touch.

Address:
Unit 3 Atlas St, Brinsworth Ln, Brinsworth, Rotherham S60 5DL

Telephone: 01709 234122

Email: info@face-medical.co.uk

2. Information we may collect

We may collect and process the following information when you contact us or use this website:

• Your name
• Email address
• Telephone number
• Information you provide through contact forms or enquiry messages
• Appointment or treatment enquiry details
• Information you choose to provide when contacting the clinic
• Technical information such as IP address, browser type, device information and website usage data

3. How we use your information

We use your information to:

• Respond to enquiries
• Provide information about treatments or clinic services
• Manage communication with you
• Direct you to the clinic booking system where required
• Improve website performance, security and user experience
• Keep appropriate records for business, legal, insurance or regulatory purposes

4. Online bookings

This website may link to an external booking provider. Appointment bookings are handled through that third-party booking platform, not directly through this website.

Any information you provide through the external booking system will be handled in line with that provider’s own privacy policy and terms.

5. Payments

This website does not process payments and does not collect or store card details. If payments are ever required, they will be handled separately or through a secure third-party provider.

6. Sharing your information

We do not sell your personal data. We may share information with trusted third parties where necessary, including:

• Website hosting and security providers
• Email and communication providers
• External booking providers where you choose to book an appointment
• Professional advisers such as accountants, insurers or legal advisers where required
• Regulators, authorities or law enforcement where legally required

7. Cookies and analytics

We may use cookies to help the website work properly and, where consent is given, to understand how visitors use the site.

You can read more in our Cookie Policy.

8. Data retention

We keep personal information only for as long as necessary for the purpose it was collected, including business, legal, insurance or regulatory requirements.

9. Your rights

You may have the right to request access, correction, deletion or restriction of your personal data. You may also have the right to object to certain processing or request a copy of your personal data.

These rights may be subject to legal, insurance, safeguarding or record-keeping requirements.

10. Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. However, no website or online system can be guaranteed to be completely secure.

11. Third-party websites

This website may contain links to third-party websites, including booking platforms or social media pages. We are not responsible for the content, security or privacy practices of those third-party websites.

12. Contact

For privacy questions, data requests or concerns, please contact:

Face Medical Aesthetics
Unit 3 Atlas St, Brinsworth Ln, Brinsworth, Rotherham S60 5DL
Telephone: 01709 234122
Email: info@face-medical.co.uk